The social Accountability blog brings you stories from the field as events happened. It captures the process of change during the implementation of the WASH governance tools using social accountability tools to empower communities and districts local governments to improve water service delivery.
Improving Governance in Water Supply through Social Accountability, Communication, and Transparency in Wobulenzi, Uganda
This case study examines how social accountability tools were used in a pilot program to improve water service delivery in Uganda.
Documented by Karen Sirker and Blanche Cotlear of the World Bank Institute, and by Cate Nimanya of NETWAS Uganda. Janruray 2010