Danida WASH Governance

NETWAS Uganda, with support from DANIDA, successfully implemented a three-year governance project that strengthened civil society capacity to promote good governance in the water and sanitation sub-sector. The project, now completed, focused on citizen engagement, advocacy, and empowerment to improve accountability and responsiveness in service delivery across urban areas.

Project Achievements

Over its three years, the project:

1. Built the capacity of decision-makers and service providers – Town council leaders, NGOs, and water utilities were trained in social accountability, transparency, and communication, enabling them to improve governance and responsiveness in water service provision.

2. Established sustainable communication and feedback systems – Local stakeholders were supported to design and use mechanisms that allowed citizens to provide feedback to providers while accessing accurate service information.

3. Promoted the use of community scorecards – Stakeholders adopted scorecards as tools for participatory monitoring, improving local service delivery and responsiveness in planning and implementation.

4. Empowered communities as active WASH citizens – Water User Groups, vendors, women and youth associations, and community-based organizations became more vocal in demanding quality services while embracing their roles as responsible WASH consumers.

5. Strengthened local NGOs for long-term accountability – Partner organizations enhanced their knowledge and application of social accountability tools, ensuring sustainability of governance initiatives beyond the project period.

The project was delivered in collaboration with five local civil society partners: 

• Katosi Women development Trust

• Community Integrated Development Initiative 

•  National Association  of professional environmentalist (NAPE)

  • Community Empowerment For Rural Development (Ceford)

  • Youth Social Work Association